Creating A Professional Business Image For Your Customers

Solving Puzzles

Have you ever considered how your clients and competitors perceive you? This course helps you master the proven techniques to grow your brand in a positive way. The course also talks about the essential communication and management skills every massage therapist should know about.

Main Features

  • Learn how to project the right brand image to your clients
  • Standing a step above the competition
  • Master people management skills
  • Creating your own policies for maximal growth

Benefit

  • Your ultimate guide to getting more referrals
  • Mastering the art of communication
  • Learn how to get customers’ trust and loyalty

What is the target audience?

Massage therapists who wish to take their practice to a whole new professional level by positively projecting their brand and business image.

Preface

1
PREFACE
2
GlOSSARY

CHAPTER 1: THE PEOPLE IN YOUR BUSINESS

1
THE PEOPLE IN YOUR BUSINESS
2
ASSEMBLING A STAFF
3
INTERVIEWING, HIRING, & FIRING

CHAPTER 2: POLICIES AND PROCEDURES

1
POLICIES AND PROCEDURES
2
A POLICY FOR EVERY PURPOSE

CHAPTER 3: PROJECTING PROFESSIONALISM

1
PROJECTING PROFESSIONALISM
2
INSPIRING THE CONFIDENCE OF THE PROFESSIONAL COMMUNITY
3
GROWING AS A PROFESSIONAL

CHAPTER 4: EFFECTIVE COMMUNICATIONS

1
EFFECTIVE COMMUNICATIONS
2
CLIENT COMMUNICATIONS
3
STAFF COMMUNICATIONS
4
REFERRAL RELATIONSHIP COMMUNICATIONS

ACKNOWLEDGEMENTS

1
ACKNOWLEDGEMENTS

FINAL EXAM NOTICE

1
FINAL EXAM NOTICE

15-QUESTION FINAL

1
LMTce Quiz Instructions
2
Final Quiz “Creating A Professional Business Image For Your Customers”
15 questions
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